Frequently Asked Questions

How long does shipping take?
All orders are processed quickly and dispatched within 24 hours.
UK shipping typically arrives within 1–3 working days depending on the service selected at checkout.

Do you ship internationally?
Yes, we currently ship within the UK and across Europe. Shipping options and delivery times are shown at checkout.

Will I receive tracking information?
Yes. Once your order has been dispatched, you will receive a confirmation email with your tracking details so you can follow your delivery.

Do items come with packaging?
Yes, all items come with appropriate packaging. Packaging may vary depending on the item.

Are items in stock?
Yes. All pieces are held in hand and ready to ship immediately. No pre-orders or waiting times.

Can I return or exchange my order?
All sales are final. Please ensure you review your order carefully before purchasing.

Can I cancel my order?
Orders are processed quickly, so cancellations are not guaranteed. If you need to make a change, contact us as soon as possible (preferably within an hour) after placing your order.

How can I contact you?
For any enquiries, please contact us via email or direct message on our social platforms. We aim to respond promptly.